Shipping policy
Club Paw Shipping Policy
Processing Time Orders are typically processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
Shipping Times Since our products are shipped directly from our fulfillment partner's warehouses, delivery times may vary by product and destination:
- United States: Estimated 7–15 business days
- International: Estimated 10–25 business days
These are estimates and not guarantees; delays can occur due to customs processing, carrier delays, or high demand periods (e.g., holidays).
Shipping Costs Shipping costs are calculated at checkout based on your order and destination.
Order Tracking Once your order ships, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking information to update after receiving your shipping confirmation.
Multiple Items If your order contains multiple items, they may ship separately from different warehouses and arrive at different times. You will not be charged extra for split shipments.
Customs, Duties, and Taxes (International Orders) International customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in the item price or shipping cost.
Incorrect Address Please double-check your shipping address at checkout. Club Paw is not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us immediately at kgspco.75@gmail.com before your order ships.
Lost or Missing Packages If tracking shows your package as delivered but you have not received it, please check with neighbors and your local carrier first. If the issue is not resolved, contact us at kgspco.75@gmail.com and we will investigate.
Contact For shipping questions, reach us at kgspco.75@gmail.com.