Get in touch
Ask us anything
A real person reads every message. If you are deciding between two things, or not sure a size will fit, ask before you buy — that is what we are here for.
Reply time
Usually within one working day.
Order questions
Include your order number and we can look it up straight away.
Returns
30 days, unused and in its packaging.
Before you write
The quick answers
You will get a tracking link by email as soon as it ships. If it has been more than a few days, send us your order number and we will chase it.
Send us a photo and your order number. We will replace it or refund you — you will not need to argue for it.
If it has not shipped yet, almost always. Email us quickly and we will do what we can.
